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Support, MRO - Indianapolis

Indianapolis, IN, USA Req #37
Friday, March 15, 2019
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 300 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.

Position Summary:  Provides support to the MRO team by distributing cases to the Medical Review Officers as they become available.


Qualifications required:

  • High School Diploma

  • Intermediate skill level in Microsoft Office Suite

  • Ability to pay strong attention to detail

  • Strong organizational skills

  • Ability to multi task

  • Good interpersonal, phone and communication skills


Qualifications desired:

  • Administrative experience

  • Experience with internet browsers and web-based applications



  • Organize, assign and manage case load to the Medical Review Officers

  • Manage list of priority cases and have them assigned

  • Distribute faxes and emails to the appropriate staff

  • Place outgoing calls to donors and connecting them to available Medical Review Officers

  • Make courtesy calls to donors who have not submitted their documentation

  • Accept incoming calls from the call center and disburse to available Medical Review Officers

  • Performs other related duties as assigned

DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • Indianapolis, IN, USA