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Drug Testing Services - Representative, Collection Site Set-Up

10900 Corporate Centre Dr #250, Houston, TX 77041, USA Req #51
Tuesday, March 12, 2019
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 300 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.

Position Summary: Serves as initial contact point for new collection sites, setting up their accounts and modifying information according to established protocols; continues to ensure the quality of service at collection sites, along with adherence to industry best practices. Ideal candidates will quickly become acquainted with DISA’s standards of service and will be comfortable holding collection sites accountable to such high standards.

 

Responsibilities:

  • Sets up new collection sites

  • Assigns existing collection sites to our client
    base

  • Assists with invoice reconciliation and
    tests-not-invoiced report as it relates to new collection site additions

  • Assists with collection site database maintenance
    through updated information on prices, address changes, certificates and
    collection site agreements

  • Manages and maintains the collection site files to
    include agreements and updated collector certificates

  • Audits collection facilities to ensure quality
    processes

  • Conducts error correction training for any sites
    whose practices do not meet DISA’s protocols and procedures

  • Promotes new services such as electronic workflows

  • Assist internal and external customers with any
    collection related issues

 

Qualifications required:

  • High school diploma, or equivalent, and two (2) years related work experience

  • Intermediate skill level in Microsoft Office Suite, particularly in Excel and Word

  • Strong general typing skills

 

Qualifications desired:

  • DISAWorks®system experience

  • Collection site experience

EOE/M/F/Vet/Disability

DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • 10900 Corporate Centre Dr #250, Houston, TX 77041, USA